Uncertainly was Elizabeth’s problem. She didn’t know whether the worst had happened or not and she had great difficulty in finding out.
In this story, Elizabeth refers to BEA, British European Airways, which has since become part of British Airways Corporation. She uses a number of phrases associated with travel, such as ‘checked-in’, ‘take off’, ‘flight number’ and ‘passenger list'.
You will notice that Carol mentions Tony's brother, but in fact only Elizabeth’s brother was involved in this story and Carol had made a mistake.
concerned often unhappy turned on
decided from what I heard
made things clear